Privacy Policy
Effective Date: January 1, 2026 | Last Updated: July 2026
1. Introduction
Welcome to Forti Prime™ ("we," "our," or "us"). We respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy outlines how we collect, store, use, and safeguard your personal information when you visit our official website (en-usa-fortiprime.com) or purchase our products.
2. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Identity Information: Name, billing address, shipping address, email address, telephone number, and payment information supplied at checkout.
- Non-Personal & Usage Data: IP addresses, browser type, operating system, referring URLs, pages viewed, and access timestamps.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and analytical tracking codes to optimize site performance.
3. How We Use Your Information
We process your personal information for specific and lawful business purposes, including:
- Processing, fulfilling, and delivering your order transactions.
- Providing order tracking updates and customer service support.
- Ensuring SSL-encrypted bank-grade payment security and fraud protection.
- Improving our website usability, marketing efficiency, and product formulations.
- Sending essential promotional emails or product updates (which you may opt out of at any time).
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third-party marketers. We only share necessary data with trusted service providers who assist in operating our website, processing transactions, or delivering packages (e.g., payment gateways, logistics carriers). All third parties are contractually obligated to keep your data strictly confidential.
5. Security of Your Data
We implement robust 256-bit Secure Socket Layer (SSL) encryption protocol standards across our checkout terminals. While no online transmission can be guaranteed 100% immune from security breaches, we utilize industry best practices to prevent unauthorized access, disclosure, or alteration of your information.
6. Your Data Protection Rights
Depending on your state or regional residence (e.g., CCPA/CPRA, GDPR), you hold the following rights:
- The right to request access to the personal data we hold about you.
- The right to request correction or deletion of your personal records.
- The right to opt-out of marketing communications at any point.
7. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please reach out to our support team:
Email: [email protected]
Support Hours: Monday - Friday, 9:00 AM - 5:00 PM EST